Refund policy

Refunds and Returns Policy

All sales are final. We do not offer refunds, returns, or exchanges for any products purchased through our store.

Please ensure that you carefully review your order before completing your purchase. If you have any questions about a product prior to purchasing, feel free to contact us at connect@omn.co.

Damaged or Incorrect Items

If you receive an item that is defective, damaged, or incorrect, please contact us immediately at connect@omn.co so we can evaluate the issue and determine the appropriate next steps.

EU Customers

While we aim to provide excellent service to all our customers, including those in the European Union, we do not accept returns or cancellations, even under the EU 14-day cooling-off period, due to the nature of our products.