Shipping policy

How does shipping & delivery work?

Orders are typically picked and packed within 5 to 7 business days. Once your order has shipped, you’ll receive an email with tracking details so you can keep a close eye on your order until it reaches its destination.

Please note that if you order multiple items in a single order, they may ship from different locations depending on stock availability. We do this to ensure you receive your full order as efficiently as possible.

Delivery timeframes vary depending on your location. If you select express shipping, you can expect your order to arrive within 1 to 3 business days after dispatch. With standard shipping, delivery typically takes 2 to 8 business days after dispatch. Standard shipping is free for all orders over $50.

The table below outlines delivery timeframes for both metro and regional areas in Australia.

	Express Shipping	Standard Shipping
Metro	1-2 business days	2-4 business days
Regional	1-3 business days	3-8 business days

 
We primarily use Australia Post for most deliveries within Australia.

The table below shows delivery timeframes for United States, Canada, New Zealand and the EU. 

	Express Shipping	Standard Shipping
United States	7-10 business days	10 - 20 business days
Canada	7-10 business days	10 - 20 business days
EU	7-10 business days	10 - 20 business days
New Zealand	3-5 business days	7-10 business days
UK	7-10 business days	15 - 24 business days

 
*Please note: All shipping timeframes are based on the advertised date of dispatch. Should your item have a pre-order date (advised on the product page), this is the approximate date of dispatch and delivery of pre-order items will occur within the timeframes listed above.